SUMMARY - WE ARE COMMITTED TO SAFEGUARDING YOUR PRIVACY
- We are committed to working with you to reach the right balance of what information we collect, use, and share, by providing you with ways to control information that we collect, through our opt-out mechanisms.
- We take reasonable measures to secure your sensitive personally-identifiable information, but we cannot promise, and you should not expect, that your sensitive personally-identifiable information will remain secure in all circumstances.
Top Notch Productions Ltd is
incorporated in England carrying on a sports games business including Match5Live,
an online multi-sports game, and we are committed to protecting any data that
we collect. We are ICO registered. By using our services you agree to the use
of the data that we collect in accordance with this Privacy Policy.
Your personal data will be used to
enable you to play and benefit from Match5Live.
We may use your email address to send you
information about Match5Live. You can opt out of this arrangement at any point and you can ask for personal data to stop being recorded at any time. To opt out please e-mail info@match5live.co.uk with the Subject heading "e-mail opt-out ".
We may disclose your personal data:
To other companies within our group.
If we divest our business.
To agents and service providers.
In cases where we are required by law to pass on information or if we believe
action is necessary for the prevention of fraud, cyber crime or to protect the website, rights,
personal safety of person/s.
We may also disclose aggregated statistics about visitors to our website
(customers and sales) in order to describe our services to prospective partners
(advertisers, sponsors) and other reputable third parties and for other lawful
purposes, but these statistics will include no personally identifiable
information.
By registering with the website a User warrants not to have a previous
and/or pending criminal conviction or have or have had a restraining order made
against the User by the courts of any jurisdiction.
Users acknowledge that Match5 undertakes no screening of its Users and therefore
a User shall take all appropriate precautions when making contact with other
Users of the website.
We collect the minimum amount of information about Users that is commensurate
with providing them with a satisfactory service. This Policy indicates the type
of processes that may result in data being collected about you. Your use of
this Website gives us the right to collect that information.
The Owner of the
Website is committed to protecting the privacy of Users and the confidentiality
of the information provided to it by Users using the Website.
Data included in a User’s profile are available to other users of the
Website (www.match5live.co.uk). If a message is sent through our service, the
personal data contained within that message will be shared with the recipient
of that message. Certain data is shown by default on a player profile page
to other Users including but not limited to name, nationality, city and
country of residence. All personal contact data (email address and postal
address) that we process are kept confidential on a secure database. We will
use personal data to provide services (including approving profiles and photographs, communicating with Users regarding membership and responding to complaints, for administration and accounting,
for marketing and to ensure that the Content and services that we offer are
tailored to Users' needs and interests).
We will store personal data for as long as a User remains registered and until a period has lapsed sufficient to undertake any administrative matters in
relation to an account e.g. customer queries etc. Thereafter any storage or
processing of personal data shall be done solely as permitted by law. In
addition we will store such data where we reasonably consider that such storage
is essential in the investigation and prevention of criminal activities and/or
to protect the safety of our Users.
The provision of personal data shall imply an agreement that we may
store and process sensitive personal data (including without limitation, your
email address and postal address) solely for the above mentioned purposes. Users also consent to the transferring of personal data to countries or
jurisdictions that do not provide the same level of data protection as is
provided in the United Kingdom provided however this is solely for the purposes
as set forth herein.
If personal data has been provided to us by a third party, it will have been confirmed that they
are above the age of consent in the relevant jurisdiction and of the valid
legal mental capacity to enable them to grant their consent for us to store and
process their personal data including their sensitive personal data; and that
you have notified them of our identity, contact details and the purposes for
which we have stored or processed their personal data.
We take appropriate measures to ensure that personal data is kept secure
and is kept for only so long as is necessary for the purpose for which it has been collected. We only hold personal data about a User with the agreement of the User and
we update this personal data within 14 working days of any new personal data
being provided to us, to ensure that the personal data we hold is as
accurate and up to date as possible.
We may link to a variety of other sites and we may display advertisements from
third parties on our site. We are not responsible for the privacy policies of
these sites and third party advertisers, or for the way in which information
about their users is treated. In particular, unless expressly stated, we are
not agents for these sites or advertisers, nor are we authorised to make
representations on their behalf.
For quality control and training purposes, we may monitor or record communications with Users.
Links to third party websites may appear on the Website. Such third party
websites are not the responsibility of the Owner of this Website. It accepts no
responsibility for the availability, suitability, reliability or content of
such third party websites and does not necessarily endorse the views expressed
within them.
We may collect any or all of the information given to us by Users depending on the
type of transaction entered into, including name, address, telephone
number and email address, together with data about use of the
Website. Other information that may be needed from time to time to process a
request may also be collected as indicated on the Website.
Data in relation to credit card payments is processed on a secure
website linked to ours and they have their own privacy policy.
We use the information collected primarily to process the task for which the Website has been visited. Data collected in the UK is held in accordance with the
Data Protection Act. All reasonable precautions are taken to prevent
unauthorised access to this information. This safeguard may require additional forms of identity should a User wish to obtain information
about their account details.
We do not disclose any personal information obtained about from this
website to third parties except when we need to do so in order to complete a
transaction. We may also use the information to keep in contact with Users and inform them of developments associated with our business. Users will be given
the opportunity to be removed from any mailing list or similar device. If
at any time in the future we should wish to disclose information collected on
this website to any third party, it would only be with the User's knowledge and
consent.
We may from time to time provide information of a general nature to third
parties, for example, the number of individuals visiting our website or
completing a registration form, but we will not use any information that could
identify those individuals.
Any changes to our Privacy Policy will be placed here and will supercede this
version of our Policy. We will take reasonable steps to draw Users' attention to
any changes in our Policy to
ensure that it still meets with their approval.
If Users have any questions about our Privacy Policy, or want to know what
information we have collected they can contact us. Users can also correct any factual
errors in that information or require us to remove details from any list
under our control.
Q&A's
What information do we collect?
When we use the term “information” we are referring to both personally-identifiable information and non-personally-identifiable information that we collect about you. “Personally-identifiable information” refers to information that personally identifies you, or can reasonably be linked to you by us. Personally-identifiable information can either be “sensitive” or “non-sensitive.” “Sensitive personally-identifiable information” refers to information that is generally considered confidential such as your financial account number, billing information, social security number, and precise location. “Non-sensitive personally-identifiable information” refers to information that is generally not considered confidential such as your name, date of birth, mail or email address, telephone number, friends’ name or email address if you choose to refer them to us, general geographic information (e.g., your city or state), account preferences, and business information. “Non-personally-identifiable information” refers to information that does not specifically identify you, or has been processed so as to effectively prevent your identification, and may include data associated with a particular computer or device you are using that does not personally identify you.
Our primary purpose in collecting information about you is to provide you with products, services, information, and advertisements that match your interests and preferences. For example, we may use this information to fulfill your order, respond to your inquiries, administer your account, send marketing, assess your needs and interests in order to better tailor offers and/or advertising, improve our website and marketing, conduct research, display content based upon your interests, allow you to search information on our site, and/or list you in our search and directory services. We do this on behalf of ourselves and the businesses which advertise with us. We also use traffic data received through our technologies, in conjunction with third-party demographic and interest-based data, to provide services to our Customers such as tools to see how their website or mobile applications are used.
We collect information from you by asking that you provide it to us on-line, through a mobile application or device or via other means by which we communicate with you. We also collect information when you choose to communicate with us or when you choose to utilize our services to communicate with other users of our services or with the businesses who advertise with us. We also collect information about your interactions with third-party websites and applications that use our technologies, and may combine the information we collect about you with additional demographic and interest-based data from third-party providers. This may include:
- Identification data (e.g. name, username, password, address, telephone number, mobile number, email address);
- Profile information (e.g. age, gender, country of residence, language preference, MyBook business listings and any information that you choose to make available as part of your user profile or your MyBook);
- Products or services ordered and delivered;
- List of your contacts and related data (we will give you a choice as to when and whether you want us to use contact lists from other services to populate your contacts list, such as MyBook);
- The content of any communications you choose to have with us or with any of our other users or advertisers via the services we make available (e.g. reviews, e-mails, instant messages, recorded telephone calls (including those which we records or store on behalf of our advertisers), user-generated content, etc.); and
- Data from surveys in which you participate.
We may also collect information from you automatically. For instance, we, like many websites and applications, automatically collect information including the computer or wireless device you use, unique device identifier, location data, the type of browser and operating system that you use, the internet provider or wireless carrier you use, the webpages or applications you view, the time and duration of your visits, the search queries that you enter, and how you interact with advertising. (see Cookies: in Terms & Conditions).
We may share information about you with third parties in certain circumstances including in the following situations. Advertisers. If you decide to communicate with a company that advertises with us, for example by calling a telephone number or clicking a link that we provide for that advertiser, we may share non-sensitive personally-identifiable information with the advertiser, including non-sensitive personally-identifiable information that might help the advertiser to contact you, including device identifiers, names of applications associated with a click/install and click/install times. Advertising Networks. A third party may use technology (e.g. a cookie) to collect non-sensitive personally-identifiable information about your use of our website or mobile applications so that they can provide advertising about products and services tailored to your interests. If you would like to opt-out of having third party advertising networks use information that we have shared with them to target advertising to you please see the instructions in the section titled “What Privacy Choices Do I Have” below. Affiliates. We may share all types of information with related companies in the ordinary course of business, for the purpose of fulfilling the services that we provide to our customers and to customize your experience. Blogs, Online Postings, and Testimonials. We may share with the public any information that you publish in conjunction with an on-line review, comment, blog, or message board. This may include non-sensitive personal information that identifies you. Business Transition. In the event that we, or part, or all, of our assets are acquired, we may share all types of information with the acquiring company. You will be notified via email or a notice on our website of any change in ownership or uses of your personally-identifiable information, as well as any choices you may have regarding your personally-identifiable information. In-line Applications & Tools. We may offer applications, tools, or widgets on our website or in our applications that indicate that they are “powered by” a third party. If you use those applications and tools we may share non-sensitive personally-identifiable information and any additional information you provide as part of that use with that third party. The third party’s use of that information is subject to their privacy policy. Law Enforcement. We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we believe may aid a law enforcement investigation. In addition, we reserve the right to release all types of information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of information about you may protect the rights, property or safety of us or another person. Legal Processes. We may share all types of information with others as required by, or permitted by, law. This may include sharing all types of information with governmental entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us. Service Providers. We share all types of information with people and companies that provide us with services. These services may include, among other things, helping us provide products or services that you request, create or maintain our databases, research or analyze the people who use our websites, a mapping service provider to provide a map of the location you are in, and/or process payment card information. Unless you consent, we do not permit our service providers to market their own products or services to you directly. We also require our service providers to agree to take reasonable steps to keep the personally-identifiable information that we provide to them secure. In some instances, we may maintain the look and feel of our site while you are on our service provider’s site. You should look for the “privacy policy” link of any page on which you are submitting information to determine if this privacy policy, or another company’s privacy policy, governs. Other Third Parties (without your consent). We may share non-personally-identifiable information with other third parties that are not described above. When we do so we endeavor to either aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personally-identifiable information of numerous people together so that the data does not relate to any one person. De-identify means that we remove or change (e.g., hash) certain pieces of information that might be used to link data to a particular person. Other Third Parties (with your consent). We may share any information, including sensitive personally-identifiable information, with other third parties that are not described above if you give us consent to do so.
We take our commitment to securing personally-identifiable information in our possession seriously. When you provide your credit card number or a social security number we protect your information during transmission and storage through the use of encryption. We also encrypt sensitive data such as geo-location information in transmission. For other types of information, we use reasonable measures to help prevent the information from becoming disclosed to individuals who are not described in this policy. It is important for you to protect against unauthorized access to your password and to your computer. No security measures are perfect and we cannot promise that the information about you will remain secure in all circumstances.
We may communicate with you in a variety of different ways. The following describes some of your options concerning how we communicate with you If you do not want to receive emails from us about products or services that we offer, you can “opt-out” from receiving such emails by clicking on the “unsubscribe” link provided at the bottom of any marketing email that you receive. Please note that if you choose to opt-out we may still send you non-marketing email. For example, we may send you email about a specific product or service that you request, we may respond to a message from you, or we may send you email about the terms and conditions of our websites. If you decide at a later time that you would like to receive commercial emails from us, you can re-add yourself to our communication list.